History & Timeline

High-tech parts and repair services transition to high-tech software


Thirty three years ago, Sheldon Malchicoff, founded a high-tech parts and repair service company called Data Exchange Corporation or DEX. The company was made up of some of the brightest minds in technology making some of the most innovative strives in repairing and reverse engineering high-tech products of the time. The company was expanding, the services were booming and the days of tracking product coming in and out of the warehouse manually was over. The idea of automation and development of a technology that could manage an entire service life cycle arose - DEX Systems was born in 1985.

The idea of investing in technology to develop a software solution for complex processes is still a core belief at DEX Systems today. Our start in developing processes and software for service life cycle management is still an important part of who we are and it's been an amazing journey over these past three decades working with many of the largest technology providers in the world.

Today DEX Systems has taken the idea of applying technology to solve complex processes through software to the next level. Partnerships with Oracle and DHL have created opportunities for DEX Systems to expand and provide our software to organizations in various industries that are in need of a more robust service life cycle management solution that can help them manage, simplify and control their processes.

 

2012

DHL installs DEX Systems software

2010

Expanded system functionality

2009

DEX Systems becomes an Oracle BPS partner

2008

Introduction at Oracle OpenWorld & DEX Systems 2.0 architecture Introduced.

2004

Advanced analytics systems

2001

Developed online web-based tools

1997

Advanced technology to optimize reverse logistics

1994

Created reverse logistics models to support high-volume consumer electronics

1990

Combined reverse logistics and financial management into a single ERP

1988

Integration of reverse process with financial management systems

1985

Developed first process management system for reverse-engineered repair